Privacy Policy for Brick & Basil Pizzeria
Effective date: October 1, 2025
At Brick & Basil Pizzeria (“we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have. It applies to visitors and customers who use our website at wanderhiddencinder.site or interact with us by phone at +39 081 562 9410, as well as customers who order for delivery or pickup at our location: Via dei Tribunali 94, Centro Storico, Naples, 80138, Italy.
Information We Collect
We collect the following categories of information when you use our services or place orders for pizzas, salads, sides, desserts, and soft drinks like juice and lemonade:
- Information you provide: name, contact details (such as phone number), delivery address, order preferences, dietary notes (e.g., allergens), and account credentials if you create an account.
- Transaction details: items ordered, prices in €, discounts, payment method type (we do not store full card numbers), and delivery instructions.
- Device and usage data: IP address, browser type, device identifiers, pages visited, time spent, and interactions with features and promotions.
- Location data: approximate location derived from your IP or delivery address to fulfill your order efficiently.
- Information from partners: limited data from payment processors, delivery partners, and analytics providers to help process orders, detect fraud, and improve our services.
How We Use Your Information
- To process and deliver your orders, manage pickups, and provide customer support.
- To personalize your experience, such as remembering past orders and saved addresses.
- To process payments in € and maintain accurate invoices and receipts.
- To communicate about order status, service updates, and, where permitted, promotional offers you may find appetizing.
- To conduct analytics, improve our menu and website, and enhance security and fraud prevention.
- To comply with legal obligations and enforce our terms and policies.
Cookies and Similar Technologies
We use cookies and similar technologies to operate our website, remember your preferences, analyze site performance, and deliver relevant content. Types include:
- Essential cookies: required for core functions like adding items to your cart and checkout.
- Performance cookies: help us understand how visitors use our site to improve speed and navigation.
- Functional cookies: remember choices such as preferred pickup or delivery options.
- Advertising/marketing cookies: show relevant offers, subject to applicable law and your preferences.
You can manage cookies through your browser settings. Disabling certain cookies may affect site functionality.
Payments
Payments are processed by trusted third-party processors. We receive confirmation of payment status but do not store full payment card details. All prices, charges, and refunds are handled in € unless otherwise stated at checkout.
Sharing of Information
We may share information in the following limited circumstances:
- Service providers: delivery partners, payment processors, customer support tools, and IT/hosting providers who act on our behalf and follow our instructions.
- Analytics and safety: providers that help us analyze performance, improve security, and detect fraud.
- Legal and compliance: to comply with laws, regulations, legal processes, or enforce our rights.
- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to confidentiality safeguards.
International Transfers
If information is transferred across borders, we use appropriate safeguards, such as contractual protections, to help ensure your data remains protected in accordance with this Policy.
Data Retention
We keep personal information only as long as needed for the purposes described here, including fulfilling orders, maintaining records, resolving disputes, and meeting legal requirements. Order and transaction records may be retained for up to seven years or as required by law. When no longer needed, we securely delete or anonymize information.
Your Privacy Choices and Rights
Depending on your location, you may have rights to:
- Access and obtain a copy of your personal information.
- Request correction of inaccurate or incomplete data.
- Request deletion of your information, subject to legal obligations.
- Object to or restrict certain processing, including direct marketing.
- Withdraw consent where processing is based on consent.
- Request portability of information you provided to us.
To exercise rights or manage marketing preferences, please contact us using the details below. We may ask for information to verify your identity and request.
Security
We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and secure hosting. No method of transmission or storage is completely secure, but we continuously work to enhance our protections.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If we discover that we have inadvertently collected such information, we will delete it promptly.
Third-Party Links
Our website may contain links to third-party sites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or data handling.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. The “Effective date” above indicates when this version took effect. Material changes will be communicated through our website or other appropriate means.
How to Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please reach out by phone at +39 081 562 9410 or use the contact form at wanderhiddencinder.site. You can also write to us at our location: Brick & Basil Pizzeria, Via dei Tribunali 94, Centro Storico, Naples, 80138, Italy.
About Us
Brick & Basil Pizzeria is a pizzeria dedicated to fresh ingredients, quick delivery, and friendly service. Whether you order online at wanderhiddencinder.site or visit us in person, we aim to make every experience delightful—from classic pizzas to seasonal specials and refreshing juice or lemonade. Your trust matters to us, and we appreciate the opportunity to serve you safely and responsibly.